Your Client’s personal data is quite sensitive, and therefore the travel agency professional is bound to an implied responsibility to keep that data and your Client’s personal data private & secure. Inside the organization, access to the data must be properly monitored, and employees must be educated so that they know the serious consequences that can come from exposing this data to the public.
Client Portal software fills the gap of insecurity, and makes it possible for you both receive data and share reports from your clients in a secure, private & professional manner. The best examples use the same encryption methods used for online banking, ensuring that your data is secure both during upload and when being stored.
In addition, the Client Portal software protects and privatizes the files themselves, with granular permission controls that allow you to give access only to specific clients and staff members as needed. This means that only certain people will be able to see the data, and only when they are properly logged-in to the secure environment.
Travel Agencies are perfectly suited to take advantage of client portal software as the field is by definition a distributed work model.
SuiteDash gives you a drop-dead easy way to create a secure file download area for your Client that can be organized using any folder structure you need. They can login and retrieve travel documents any time without emailing you or your staff to request their travel documents or past records. Think about how much admin time will be saved!
Additionally, all reasonable precautions must be taken to be sure that the sensitive data never finds its’ way outside the possession of either the travel agency and the client or company.
When you ask your clients to create an account and login to a software platform that is obviously not YOU, you then introduce an element of mistrust and apprehension. SuiteDash give you the ability to completely “White Label” brand the environment (from the login page, to the email notifications, to the logged-in environment) in a way that the client will never know or even think about the source of the software. All they will know when they are using your White Label Branded Client Portal is how impressed they are with how professional you look, and how secure they feel when they login to your portal.
Create your White Label Branded Client Portal, and give your clients a seamless experience that compliments your branding. Using our intuitive logo, color & custom menu options to design a layout that matches your organization’s professional identity.
We even provide an automated tool that will allow you to map your own domain name to your Portal so that even the SuiteDash URL will be replaced with yours. Notice in this example that even the Title tag and the Favicon have been customized, and this is easily done using the SuiteDash interface. See an EXAMPLE HERE. This level of White Label Customization is unparalleled in the software world, and gives your Client’s a truly authentic and secure experience as they interact with your brand.
Creating branded emails has never been easier. Quickly add your company’s logo, change the layout to your colors and even add your social media profiles. You can continue the branding throughout the layout and design of the email notifications with the subject line, body text, and footer along with being able to change your ‘From’ name and ‘From’ email to better fit your company.