It also tells you about your privacy rights and how the law protects you.
Our website at SuiteDash.com is the customer facing web presence that introduces the SuiteDash software and enables access to the software, submission of questions and support requests. This website is not intended for children and we do not knowingly collect data relating to children.
SuiteDash is made up of the following legal entity:
A Delaware Corporation with the address: SuiteDash, Inc. 3511 Silverside Rd, Ste. 105, Wilmington, DE
SuiteDash, Inc. is the data controller responsible for this website and any handling of personal data carried out by or on behalf of SuiteDash, Inc.
The privacy of your data is a big deal to us. We’ll only ever access your account to help you with a problem or fix a software bug. We’ll never open any uploaded files unless you ask us to. We log all access to all accounts by IP address, so we can always verify that no unauthorized access has happened for as long as the logs are kept.
This policy applies to personal data from the European Union and from Switzerland that is collected, used, and retained by us in the United States.
SuiteDash is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) with regard to the Privacy Shield Frameworks.
In compliance with the Privacy Shield Principles, SuiteDash commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact SuiteDash at:
SuiteDash has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and Switzerland.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
You may have heard about the General Data Protection Regulation (“GDPR”) in Europe. GDPR gives people under its protection certain rights with respect to their personal information collected by us on the Site. Accordingly, SuiteDash recognizes and will comply with GDPR and those rights, except as limited by applicable law. The rights under GDPR include:
Many of these rights can be exercised by signing in and directly updating your account information. If you have questions about exercising these rights or need assistance, please contact us at firstname.lastname@example.org.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You can view more details related to our GDPR Commitment by clicking HERE
While we may be required to disclose your personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements, SuiteDash won’t otherwise hand your data over to law enforcement unless a court order says we have to. We flat-out reject such other requests from local and federal law enforcement when they seek data without a court order. And unless we’re legally prevented from it, we’ll always inform you when such requests are made.
You understand that SuiteDash uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide you with our services. A current list of vendors is available upon request.
In cases of onward transfer to these third parties for data of EU or Swiss individuals received pursuant to the Privacy Shield Frameworks, SuiteDash is potentially liable should any issues or concerns arise.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We collect a variety of information about our wonderful customers (you!) and visitors to the SuiteDash website. This personal data falls into these categories:
The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service of the specific application, or as otherwise required by law.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If you use any of these types of personal data on any functionality you design or create on SuiteDash.com, we will not be able to tell. We will treat all the personal data included in any created functionality as ordinary personal data.
Remember, if you choose not to share personal data with us, or refuse certain contact permissions, we might not be able to provide our services to you or your organization.
We use different methods to collect data from and about you including:
When you register for any SuiteDash product we ask for information such as your name, company name, email address, billing address, credit card information.
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by mail, phone, email or through chat or social media.
This includes personal data you provide when you:
As you interact with us, including via the SuiteDash.com website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
Third parties or publicly available sources. We may receive personal data about you from various types of third parties, including:
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.
Cookies are required to use the SuiteDash services.
SuiteDash uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. Although SuiteDash owns the code, databases, and all rights to the SuiteDash applications, you retain all rights to your data.
SuiteDash may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service of any of our applications.
SuiteDash may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your SuiteDash service primary account holder account or by placing a prominent notice on our site. You retain the right to access, amend, correct or delete your personal information where it is inaccurate at any time. To do so, please contact email@example.com