
How many of the things only YOU know how to do are actually written down?
Not the workflows you’ve already automated. The other ones. The Client onboarding sequence you walk every new account through. The way you handle the awkward edge case in billing. The login-and-export-and-format dance you do every Friday. The training you’ve given on the same Zoom call three times this quarter.
The work that can’t be automated. The work that needs a human to do it. The work that, right now, only you can do.
For most operators, that work lives in their head. It’s the reason you can’t take a real vacation. The reason new Staff need three weeks of shadowing. The reason your Clients ask the same five questions every onboarding. The reason you’re still the bottleneck.
We found a tool that fixes this. And we just made it native to SuiteDash.
You record yourself doing the thing once. The AI cleans up the recording, removes the mistakes, generates a polished step-by-step guide with annotated screenshots, and produces a branded video with AI voiceover automatically. No video editing software. No screenshot copy-paste. No writing it up afterward.
Then you embed the guide directly inside your SuiteDash Portal. Your team Dashboard. Your Client Onboarding Page. Your LMS course. Your public Help Center. Anywhere the Content Block Editor lives. We built a dedicated Trails Block to make it super easy!
SuiteDash already takes care of the workflows that can be automated. Automations, Flows, Generators, Cannons, Triggers, Drip Sequences, Recurring Invoices, Email Marketing. If a process can be turned into a rule, the platform runs it for you.
But every business has work that can’t be automated. Decisions that need human judgment. Tasks that touch a third-party tool. Edge cases that require thinking and hard-won experience. Onboarding conversations that need a real person to walk through. Quality checks that need eyes on them. Training that requires watching someone actually do the thing.
For that work, the next best thing to automation is a system that is CLEARLY EXPLAINED so that anyone on your team can follow, exactly the same way, every time.
That’s what Trails is. Record once. Train forever. Stay consistent.
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SuiteDash is built around unlimited Staff and unlimited Clients. We don’t penalize you for growing your team or onboarding more accounts. It’s the foundation of how we price.
When we negotiated this partnership, we wanted the same thing for our Community. Not the entry tier with a 1-user cap. Not a per-seat plan that punishes you for having a real team. The Business plan. Unlimited users. The top of their lineup.
Because we negotiated the Business plan, you get the entire Trails feature set. Not a stripped-down tier. Everything they ship.
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We built a native Trails Block directly into the Content Block Editor. That means any guide your team creates can be embedded into:
Client Onboarding Pages
Record a tour of their portal once. Drop it on every new Client’s landing page. The same five questions you answer ten times a week answer themselves.
Internal Dashboards
Searchable SOP libraries for your Staff. Your team stops asking how to do recurring tasks because the guide is right there.
LMS Courses
Paid courses, free trainings, certifications. Replace static slide decks with branded video walkthroughs.
Public Pages and Landing Pages
Help Center articles, prospect demos, how-to content for the open web.
Project and Task Pages
Attach the exact process to the work that needs it. No more pasting links to Google Docs.
It’s fully White-Labeled
Your Clients and Staff see your branding, your Portal, your guide. Trails is invisible.
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“ I’m director-level. I shouldn’t be doing every small thing, and I definitely can’t teach the same task on Zoom three or four times. Trails let me document it once and delegate with confidence. It helped me stop being the single point of failure. Michael Silver, Director of Special Projects, Degy Entertainment |
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“ The video feature is actually super cool. Our audience often doesn’t read long help docs, so Trails’ combination of video plus screenshots is much closer to the experience of being on a live call with them. Andy Ju, Head of Product, ClassRanked |
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“ Our product moves really quickly with frequent feature releases. Trails makes it much easier to keep documentation up to date without having to redo everything. Fatima Jaferi, Sr. Customer Success Enablement Manager, Canary Technologies |
The Business plan is the headline. It’s the plan we worked hard to bring you, and it matches the SuiteDash unlimited-user philosophy. The Creator plan is there for solo operators who don’t need a team yet.
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Why Business is the headline. Trails normally charges $299/month for the Business plan. That’s a serious tool at a serious price. We negotiated it down to $40/month for SuiteDash users specifically because the unlimited-users model is the one that fits our Community. If you have a team, you don’t want a per-seat tool. You want one plan that covers everyone.
Why Creator exists. If you’re a solo operator and you just need polished guides for your own use, the Creator plan does the job for $18/month. You can always upgrade later when your team grows.
We negotiated this deal purely because we think Trails is the right tool for our Community because it perfectly fits our Mission to help business owners around the world achieve #SuiteFreedom by leveraging the power of systems, processes & automations!
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Quick answers to the most common questions about the partnership.
No, the partner pricing is exclusive to SuiteDash users but Trails is a separate service. You pay Trails directly at the negotiated rate ($40/mo Business or $18/mo Creator), separate from your SuiteDash subscription. SuiteDash makes zero dollars on this partnership.
No. Your SuiteDash plan and pricing are unchanged. The Trails partnership is a separate optional service. You only pay for Trails if you decide to use it.
Yes. Trails is a month-to-month / or yearly subscription. You can cancel directly through your Trails account whenever you want. Your SuiteDash account is not affected.
We built a native Trails Block directly into the Content Block Editor. After you create a guide in Trails, you paste the share link into the Trails Block on any Page, Dashboard, Onboarding sequence, or LMS course. The guide renders inline, with all content showing, but no branding from SuiteDash or Trails.
Yes. The Business plan that Trails normally sells for $299/mo includes unlimited users on their lineup. The $40/mo SuiteDash partner pricing is the same Business plan, with the same unlimited user count. No per-seat fees, no headcount caps.
Business is for teams: unlimited users, AI Videos, Translations, Priority Support. Creator is for solo operators: 1 user, AI Videos, PDF Export, private and team guides. Creator does not include translations or priority support. You can upgrade from Creator to Business anytime.
Yes. When you embed a Trails guide inside your SuiteDash Portal, your Clients see your brand, your Portal, and your guide. Trails is invisible. The Trails Block respects your white-label theme and branding.