SaaS Knowledge Management Systems

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With the latest stress of improved SaaS Knowledge Management strategy for large business organizations, the intervention of IT systems has led to the boom of SaaS Knowledge Management Systems. It is the use of the IT system to store and retrieve knowledge. It enhances the overall knowledge management process by improving collaboration, mining repositories for hidden knowledge, locating knowledge sources, capturing and using knowledge etc.

There are various types of SaaS Knowledge Management Systems such as:

  • Experts Systems: It is an information system, built in such a way that it is programmed to take decisions that are normally performed by the domain expert for example in a diagnosis of a new, challenging problem.

  • Groupware: This helps the collaboration between different workers employed in the organization. They assist workers by sharing appointment calendars or by sending messages between them.

  • Document Management Systems: As the name suggests, this type of Knowledge Management Systems allows the user to manage the documents such as versioning, storing, sharing and allowing more efficient and thorough searching.

  • Decision Support Systems: This system helps the users to take informed decisions more promptly by presenting information to them in a specific manner.

  • Database Management Systems: One of the most important tasks of the Knowledge Management Systems is to make the use of data much more efficiently. This involves the easier storage, retrieval methods etc

  • Simulation Systems: Simulations systems are a more advanced application of Knowledge Management Systems. They allow the user to model a real world scenario and test its effects in the real word that might be too unsafe or less economical.



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