One of the most clear-cut trends in technology at the moment is the ever-growing adoption of secure client portals software as a way to ensure security, privacy and professional service with relation to a company’s clients or customers.
A full-featured client portal software will offer a secure client login, for which each client will have a unique username and password that assures a secure and private connection that cannot be compromised by another user. The portal software will then identify the client from the login credentials, and be able to uniquely serve content that is specifically intended for that particular client or customer.
As a relates to features that would typically be available in a secure client portal software, the most common features are file sharing, content management, secure encrypted messaging, project management, invoicing, and whatever other extras that may exist, which may include support tickets, appointment scheduling, etc…
When it comes to security, there are some key items that businesses and organizations need to be one hundred percent sure are present in any client portal software that they would consider implementing into their business.
First and foremost, all traffic to and from the portal should be secured with 256-bit encryption so that any data that flows across the public internet will be encrypted and therefore useless to anyone who would intercept it. This is the same type of encryption that your online bank will use to ensure the security of your account.
Secondly each client should be given a unique username and password, and there should never be any sharing of passwords. When the password is created it should be stored encrypted in the database so that not even the providers of the software would be able 2 know the password. A forgotten password can only be recovered through a properly configured password reset protocol, and there should be a password strength minimum to ensure that quality passwords are used to gain access. In the best systems, there will be two factor authentication offered which immensely increases the security of the client portal software.
If you’re in the market for secure client portal software, Invite you to explore our website, and In so doing, we think that you will find that software has been developed with exactly your pain points in mind, and is continually being developed to increase the capabilities to meet the needs and requests of our customer base as a relates to their needs for a secure client portal.
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