Support Tickets
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Streamline your Customer Support workflow!
Easily manage and track support requests, ensuring that questions are efficiently addressed and effectively resolved.
Use Custom Inboxes, Priorities & Tags to define your internal systems, processe, and escalation procedures to ensure that tickets are handled according to your business requirements. Powerful Permissioning lets you control exactly which Staff members can view and respond to support requests.
Replaces…
Efficient Support Inquiry Management
A dedicated customer support channel within your own branded client portal. Manage inquiries from start to finish, giving your team the tools they need to resolve issues quickly and professionally, all while keeping your clients happy.
Customization with Inboxes & Tags
Create custom categories, prioritize issues, and leverage powerful search to handle requests efficiently. This translates to faster resolutions and happier clients, all within a system that seamlessly integrates with your existing SuiteDash workflow.
Streamlined Ticket Creation and Communication
Configure a dedicated email for inquiries that automatically creates tickets, or capture vital details through custom forms, ensuring your team has everything they need to resolve issues quickly and efficiently.
Permissioning and Control
Define who can view, respond to, or reassign tickets, ensuring streamlined workflows. Plus, automate replies, signatures, and BCC for added efficiency. Set default ticket statuses and priorities to keep your team on the same page and resolving issues faster.
Really like how it is highly customizable and has a ton of options! It has an ongoing team developing it, which means the features keep expanding and it stays current.
Consolidate your processes & save BIG on software costs
SuiteDash is the ultimate All-in-One Business Software multi-tool, perfect for small to medium-sized businesses seeking to streamline and automate their systems & processes. Essential business tools are elegantly consolidated into a single pre-integrated and inter-automated platform 😎 Say goodbye to expensive & inefficient jumbles of “one-trick pony” software.
Automated CRM
Onboarding
Client Portal
EXTREME White Label
Digital Marketing
Appointment Scheduling
Digital Dynamic Proposals
Billing + Packages
Contracts & eSignature
Project & Task Management
Payments + Subscriptions
File Exchange
Learning Management (LMS)
Support Tickets
Interactive Community
Secure Messaging
Award Winning Software