• 1
    email shows actual message and possibility to respond via email
    4 weeks agoopen0
    right now client has to log in to see the message. it would be easier if client can respond directly. probably requires deeper integration with g suite etc, but it would be awesome!
  • 1
    Integration with SocketLabs
    4 weeks agoopen0
    Another Appsumo deal and an enterprise-level email service. Alternative to Sendgrind.
  • 1
    Include Project title tag on notification emails
    4 weeks agoopen0
    Include the name of the project the notification email refers to in the subject line or body text of the email. Useful as staff are working on multiple projects at the same time.
  • 1
    Summary of Activity in Project to appear on notification email
    4 weeks agoopen0
    When a client or team member receives a notification email include a summary of the activity in the text of that email, so that they know what it's about without having to log into the portal.
  • 1
    Handle Emails within Suitedash
    4 weeks agoopen0
    Allow for emails to be handled within Suitedash. This can be either through integrating with an email provider so emails are synced or even better is setup Email hosting on Suitedash to make it more valuable for users.
  • 1
    Calls and Video integration with Live Chat
    4 weeks agoopen0
    Allow for calls 1-1 and groups as well as videos within the Live Chat module.
  • 2
    Team Mailbox or share a mailbox
    4 months agoopen0
    Have the ability to have a team mailbox. In our team it does not matter who responds to clients's questions. So we would like the option to have clients message a team rather than a person. Team members should be able to see all the messages sent to the team. The option to share access to a mailbox (inbox) would be a great alternative.
  • 2
    Email Personalization for Marketing
    4 months agoopen0
    Be able to use variables like First Name or Company name in emails. For marketing emails I would like to be able to send out an email to 1000 people and have it automatically insert their first name in the subject line AND the email body. Like: Subject: Hi Steve! And Body: Dear Steve, Or Subject: About {companyname]Just like with SendFox or any other marketing email service.
  • 1
    message teams
    4 months agoopen0
    When my clients message me, I don't want them to see my role. I don't want them to see words like "admin" or "super admin". I want them to see either names or teams so they can message an entire team. Is that possible?
  • 2
    Send recieve emails before creating client an account
    4 months agoopen0
    Ideally I would like to send a welcome email once a prospect becomes a client. As of now if I import my leads I am unable to talk with them inside the system unless they have an account. (Same for existing clients). Example if before I sent you this email... How would you respond if you got an email saying can you login here first to read the email message I want to send you? and you are just a prospect at this point.If i talk with you on another platform... you become a customer...and then I create you an account none, of my previous conversations are transferred over to the crm either.It's seems difficult to communicate with someone unless they have an account even by watching videos on marketing emails it's more of just send out but do not any two way communication.It would be great to send out emails to members that do not currently have an account then we can create an account as needed