• 1
    Include Project title tag on notification emails
    4 weeks agoopen0
    Include the name of the project the notification email refers to in the subject line or body text of the email. Useful as staff are working on multiple projects at the same time.
  • 1
    Real time chat
    4 weeks agoopen0
    The chat function has a delay which makes it impossible to use. Allow for real time use of chat.
  • 1
    Calls and Video integration with Live Chat
    4 weeks agoopen0
    Allow for calls 1-1 and groups as well as videos within the Live Chat module.
  • 1
    Integration with Facebook Workplace
    4 weeks agoopen0
    Facebook Workplace is still relatively new but has enormous potential and can be a fanatic addition to SuiteDash as a major productivity enhancement!Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
  • 2
    Email Personalization for Marketing
    4 months agoopen0
    Be able to use variables like First Name or Company name in emails. For marketing emails I would like to be able to send out an email to 1000 people and have it automatically insert their first name in the subject line AND the email body. Like: Subject: Hi Steve! And Body: Dear Steve, Or Subject: About {companyname]Just like with SendFox or any other marketing email service.
  • 2
    Send recieve emails before creating client an account
    4 months agoopen0
    Ideally I would like to send a welcome email once a prospect becomes a client. As of now if I import my leads I am unable to talk with them inside the system unless they have an account. (Same for existing clients). Example if before I sent you this email... How would you respond if you got an email saying can you login here first to read the email message I want to send you? and you are just a prospect at this point.If i talk with you on another platform... you become a customer...and then I create you an account none, of my previous conversations are transferred over to the crm either.It's seems difficult to communicate with someone unless they have an account even by watching videos on marketing emails it's more of just send out but do not any two way communication.It would be great to send out emails to members that do not currently have an account then we can create an account as needed
  • 1
    Group video and audio calls
    5 months agoopen0
    Group video and audio calls in Client Talk
  • 1
    video group call
    5 months agoopen0
    It would be great if client talk is not just limited to text based chat messages but also include option to have group video calls like WhatsApp and FB Messenger
  • 1
    Video/Media review tool (like Fram.io)
    5 months agoopen0
    The file versions etc is great for most non creative businesses.For creative agencies having a tool similar to Fram.io as a “review” tab for projects would be a game changer.Just one place to see the final Project file (video, PDF etc), ability to provide feedback, upload versions and finally enable clients to download.That would be a game changer!!
  • 2
    HelpWise Integration
    5 months agoopen0
    HelpWise is an advanced email-based support system. It essentially allows you to create shared inboxes, so when customers email support@yourcompany.com, whichever staff members you designate can respond to the inquiry and everyone can see what's happening with each customer. Besides email, it also supports shared inboxes for Facebook, Twitter, SMS and it includes a live support chat widget for your website.I know SuiteDash is working on its own support ticket system, but it's a conventional system, not a shared inbox type system like what HelpWise offers and it doesn't support alternate channels like Facebook, Twiiter, SMS, website chat, etc... it would be great if you could integrate with HelpWise so that HelpWise communications could automatically flow into the CRM and could synchronize with your forthcoming support ticket system.