# A.I. Agent Skills for Decisions & Messages | SuiteDash

*Source: https://suitedash.com/features/ai-agent-skills/*

> Give SuiteDash A.I. Agents specific jobs with Decision and Compose Skills. Set data access, choose approval, and test decisions and Client messages.

A.I. Agent Skills for Decisions & Messages | SuiteDash

## A.I. Agent Skills

##### Give your Agent a defined job

### Make decisions and Client messages part of a controlled workflow

An Agent is the teammate; a Skill is the job you assign. Choose the information it may use, test the outcome, and decide when a person must approve its work. Every run leaves a visible record.

[Start a 14-day free trial __](https://suitedash.com/free-trial/)

Illustration of an Agent routing decisions and messages through approval

### Auto-Decision Skills choose from paths you approved

###### Describe situations your business recognizes and connect each to an Auto-Template you built. The Skill chooses the best match or takes your fallback.

[Route a new lead to the right onboarding FLOW](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Choose a follow-up for the state of the Client relationship](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Run only an Auto-Template you already created](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Use a fallback when no condition is strong enough](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Start a 14-day free trial __](https://suitedash.com/free-trial/)

### Compose Skills write for this situation

###### Give the Agent a defined message-writing task and a Voice that sounds like your business. The Skill writes to the Client involved in the Automation.

[Describe the situations the Skill should recognize](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Choose only the fields it may use](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Use the Agent’s Voice for consistent wording](https://help.suitedash.com/article/675-ai-agents-and-skills)

[A low-confidence result does not silently send](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Start a 14-day free trial __](https://suitedash.com/free-trial/)

### Test first. Review when it matters.

###### Test an Auto-Decision Skill on a record before publishing; the test shows its choice and sends nothing. Wingman can hold a result for human approval.

[Set a certainty floor for each Skill](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Ask a person to approve with Wingman](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Inspect decisions, fallbacks and holds in Run History](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Assign each published Skill only to the Agents that should run it](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Start a 14-day free trial __](https://suitedash.com/free-trial/)

### Put Skills where work already starts

###### Use Decision and Compose steps in Automations, assign an Agent to a supported Kickoff Form, or hand it one record with Run Agent.

[A.I. Auto-Decision chooses an approved path](https://help.suitedash.com/article/675-ai-agents-and-skills)

[A.I. Compose prepares a secure message](https://help.suitedash.com/article/675-ai-agents-and-skills)

[A supported Kickoff Form can start the Agent’s work](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Run Agent lets Staff start one defined job on a record](https://help.suitedash.com/article/675-ai-agents-and-skills)

[Start a 14-day free trial __](https://suitedash.com/free-trial/)

### Questions people ask

#### How is a Skill different from an Agent?

The Agent is the named worker with a human Manager. A Skill is one defined job assigned to that Agent.

#### What kinds of Agent Skills are available?

Auto-Decision Skills select an Auto-Template; Compose Skills write a secure message. Image Skills exist, but they are not assigned to Agents.

#### Can I approve the work first?

Yes. Wingman can hold a decision or message for human review before it acts.

#### What powers a Skill?

Execution requires an active A.I. Service subscription or a verified connection to your own provider.

Explore more: [A.I. Agents overview](https://suitedash.com/features/ai-agents-and-skills/), [Automations](https://suitedash.com/features/crm-full-automation-suite-with-logic-engine/), [Forms](https://suitedash.com/form-management-data-collection/).

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